10 IT outsourcing trends transforming business in 2024 (Part 1)

The first five trends reshaping outsourcing in 2024.

AI integration

Over half of businesses use AI for cybersecurity and fraud; 64% expect better customer relationships.

The custom-software market is projected to grow ~22.4% annually through 2030.

A skills shortage affects 71% of organisations, raising the stakes on secure delivery.

Balancing on-prem and cloud manages dynamic workloads while protecting sensitive data.

ICT uses 4–6% of global electricity; eco-friendly coding shrinks software\x{2019}s carbon footprint.

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